Pure Snow Machine Lease Return Policy
Thank you for choosing the Pure Snow Machine. We are dedicated to delivering a dependable product and outstanding customer service. Please review the details of our lease return policy below:
Return options
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7-Day Free Trial
You may return the Pure Snow Machine anytime during the 7-day free trial period starting from the day of delivery.
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After 7-Day Free Trial
Upon completion of the 7-day free trial, a 6-month lease period begins. You have the flexibility to cancel and return the machine anytime after the initial 6-month lease period or to continue the lease month-to-month.
How to Initiate a Return under Lease Terms
To initiate a return under lease terms, please contact us at puresnowusa@gmail.com.Â
Our dedicated customer service team will guide you through the return process, ensuring a seamless experience.
For returns due to issues covered under our lease terms, please follow the instructions provided. Upon approval, you will receive a return shipping label and detailed instructions for securely packaging and sending back your item.
The lease unlimited warranty also covers consumable parts like blades or components subject to wear and tear, ensuring your peace of mind.
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Refund Process
After the return is complete and the Pure Snow Machine is verified to be in acceptable working condition, the deposit will be refunded if applicable back to the original payment method.
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Exclusions
Damage resulting from misuse, accident, neglect, or unauthorized modification of the Pure Snow Machine is not covered under this lease return policy.
Customer Support
For any inquiries regarding our lease return policy, or assistance with a return, please do not hesitate to contact our customer service team. We are committed to providing prompt support and resolving any concerns you may have.
By leasing the Pure Snow Machine, you acknowledge and agree to the terms outlined in this policy. We sincerely appreciate your confidence in our product and look forward to continuing to serve you.